Privacy Policy

We may collect the following categories of information:

• Personal Identification: Name, phone number, email address submitted via our contact form.
• Business Information: Company name, industry, and service requirements you voluntarily provide.
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform — collected automatically when you visit our site.
• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Communication Data: Any messages, inquiries, or feedback you send us via the contact form or email.

We use the information we collect to:

• Respond to your inquiries and provide the services you have requested.
• Schedule consultations and product demonstrations.
• Send service-related communications and follow-ups.
• Improve our website content, features, and user experience.
• Analyse website traffic and usage patterns for internal analytics.
• Comply with applicable legal obligations under Pakistani law.
• Prevent fraudulent or unauthorised use of our services.

We will never sell your personal information to third parties.

We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., web hosting, email delivery), bound by confidentiality obligations.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities in Pakistan.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: Any other purpose with your explicit consent.

Our website uses minimal cookies necessary for the website to function correctly. We do not currently use advertising or tracking cookies. The types of cookies we use:

• Session Cookies: Temporary cookies that expire when you close your browser.
• Functional Cookies: To remember your preferences and improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly if you do so.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmitted between your browser and our server.
• Restricted access to personal data to authorised personnel only.
• Regular security reviews of our systems and practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a maximum of 2 years unless an ongoing business relationship exists. You may request deletion of your data at any time by contacting us.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request erasure of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data for direct marketing purposes.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at info@umaish.com. We will respond within 30 days.

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: