Frequently Asked Questions

We serve 12+ industry sectors including Agriculture, Cold Storage & Warehousing, Real Estate, Poultry Farming, Petrol Pumps, Grain Markets, Cattle Farms, Bar Associations, Construction, Retail, Manufacturing, and Healthcare — with custom ERP solutions tailored to each sector's unique workflows.

Typical implementation takes 2–8 weeks depending on complexity. A basic ERP for a single business unit is usually live within 2 weeks. Multi-branch or multi-module deployments with staff training typically take 4–8 weeks. We provide a detailed timeline after our free consultation.

Yes — comprehensive staff training is included in all ERP deployments. We offer on-site training sessions, video tutorials, and printed user manuals in both English and Urdu. Our support team remains available post-launch for questions and refresher training.

Absolutely. Our ERP systems feature role-based access control, encrypted data storage, automated daily backups, and audit logs for every transaction. For cloud deployments we use enterprise-grade servers. On-premise deployments keep your data entirely within your own infrastructure.

Yes. Our taxation team handles all FBR-related services including Income Tax returns (individuals & companies), Sales Tax returns, withholding tax statements, NTN/STRN registration, and tax compliance audits. All filings are completed accurately and on time to avoid penalties.

Yes — all our clients receive post-deployment support. We offer monthly maintenance packages that include bug fixes, feature updates, database optimisation, and priority WhatsApp/phone support. Annual contracts include unlimited minor modifications and free version upgrades.

Pricing is project-based and depends on scope, number of modules, and support requirements. We offer flexible instalment plans to suit small and medium businesses. A transparent quotation is provided after the free consultation — no hidden charges. Contact us for a custom quote.

Yes. Our ERP systems are designed to integrate with existing tools including Microsoft Excel/Access, accounting software, barcode scanners, POS systems, and third-party APIs. We assess your current setup during consultation and design the integration to ensure zero disruption to operations.

ERP pricing is scope-based. A single-module system for a small business typically starts from PKR 50,000–120,000. Multi-module, multi-branch deployments for larger enterprises are priced after a free consultation and needs assessment. We offer flexible instalment plans and never charge hidden fees. Request a free quote →

For clients on an Active Maintenance Contract (AMC), our response SLA is 4 hours for critical system issues and 24 hours for general queries — via WhatsApp, phone, or remote desktop. On-site visits are scheduled within 48 hours for hardware-related issues. Non-AMC clients receive best-effort support with an average response time of 1 business day.

Absolutely — we offer a free 30-minute live demo tailored to your industry and business size. You'll see the actual system in action, including dashboards, reports, and workflows specific to your sector. No obligation, no pressure. Book your free demo →

Yes — every ERP we deliver is built or configured specifically for your business. We start with a discovery session to map your exact workflows, approval hierarchies, reporting needs, and user roles. There are no rigid templates — if your business requires a custom module, pricing logic, or report format, we build it. Post-deployment feature additions are available under our AMC plans.

Yes. We routinely sign Non-Disclosure Agreements (NDAs) with clients who require them — especially for projects involving sensitive financial data, trade secrets, or competitive information. Our standard engagement agreement also includes data confidentiality clauses as a baseline. Please mention your NDA requirement during the initial consultation and our team will prepare the necessary documentation.