Umaish Solutions
Umaish Solutions
Consulting · ERP · Accounting · Taxation · Automation
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Healthcare & Clinic ERP

Registration to discharge on one system — appointments, patient records, pharmacy, laboratory, billing and claims — with strict role-based access over every clinical record.

Hospitals, Clinics & Diagnostics

One Patient Record, Every Department

In most clinics the patient is registered at the front desk, prescribed in the consulting room, dispensed at the pharmacy counter, tested in the laboratory and billed at a fourth screen — and each of those steps keeps its own version of who the patient is. Reconciliation happens at month end, if at all, and the clinical history a doctor needs at the next visit is a paper file someone has to find.

Our healthcare ERP registers a patient once and carries that identity through every department. Consultations, prescriptions, dispensing, investigations, procedures, admissions and payments all attach to the same record, visible according to each user's role. Doctors see clinical history, pharmacy sees the prescription, accounts sees the bill — and nobody sees more than their role permits.

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Appointments & Queue

Doctor-wise slots, walk-ins and live token display

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Electronic Patient Records

History, vitals, diagnoses, prescriptions and notes

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Pharmacy & Dispensing

Batch, expiry, substitution and counter sales

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Laboratory & Radiology

Order to sample to verified report with ranges

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Billing, Packages & Claims

Cash, panel, corporate and insurance settlement

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Role-Based Clinical Access

Every record visible only to those who should see it

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Operations Dashboard

Today's footfall, doctor-wise load, collection and pending reports

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IPD & Bed Management

Admission, ward and bed occupancy, daily charges and discharge summary

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Inventory & Expiry Control

Drug and consumable stock with near-expiry and reorder alerts

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Revenue & Panel Analytics

Department, doctor, service and payer-wise performance

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Multi-Location Practices

Run several clinics, diagnostic centres or a hospital and its satellites from one panel — shared patient identity across locations, consolidated revenue reporting and location-level staff permissions.

How It Works

Registration to Discharge, Without Re-Entry

The patient is identified once; every department adds to the same record.

Front desk that controls the day

Registration captures the patient once with a permanent identifier, and returning patients are found instantly by name, phone or ID rather than re-registered. Appointments are booked into doctor-wise slots with walk-in capacity reserved, and the live queue with token display keeps the waiting area orderly. Because the same record drives the queue and the billing counter, consultation charges, follow-up rules and panel eligibility apply automatically instead of being remembered by whoever is at the desk.

Clinical work that leaves a usable record

In the consulting room the doctor sees the patient's history, previous prescriptions, allergies, past investigations and vitals from the current visit, and records diagnosis, notes and a prescription against structured drug and test masters. That prescription is what the pharmacy dispenses from and what the laboratory receives its orders from — no transcription, no illegible handwriting, and no ambiguity about which strength was intended. Laboratory results post back with reference ranges and abnormal flags, and the doctor is notified when a report he ordered is verified.

Money and compliance handled at the same time

Billing runs off the services actually delivered — consultation, procedures, investigations, dispensed drugs, bed and nursing charges for admitted patients — with package rates, panel tariffs and corporate discounts applied by rule. Insurance and panel claims are assembled from the same data with the documentation each payer requires, and their ageing is tracked like any other receivable. Pharmacy stock moves by batch with expiry control, so near-expiry drugs surface before they are written off. Every clinical and financial record carries an audit trail of who created and changed it, and access is governed by role at record level rather than by trust.

FAQ

Healthcare ERP Questions

Common questions from clinic owners, hospital administrators and practice managers.

Yes. The same platform is deployed with only the modules you need — a single-doctor practice typically runs registration, appointments, records, prescriptions and billing, while a hospital adds IPD, wards, operation theatre, laboratory, radiology and claims. Modules can be switched on later without migrating to a different product.

Access is role-based at record level, so front-desk staff, nurses, doctors, pharmacy, laboratory and accounts each see only what their role requires, and every view and change is logged with a user and timestamp. Data is encrypted in transit and at rest, backups are automated, and we deploy on-premise where local regulation or your own policy requires patient data to remain inside your facility.

Yes. Panel and corporate tariffs, eligibility rules, co-payment and approval limits are configured per payer, applied automatically at billing, and claims are assembled with the supporting documentation each payer requires. Claim submission, rejection, resubmission and settlement are tracked with ageing so recoveries do not go quiet.

Yes, where the equipment supports it. Analysers can post results directly against the order, and imaging systems can be linked so reports and images attach to the patient record. Where integration is not available, results are entered manually against the same order with reference ranges and verification workflow intact.

Yes. An optional patient portal lets people book or reschedule appointments, see upcoming visits, download verified laboratory reports and prescriptions, and view their billing history — which removes a large share of the calls that currently reach your front desk.

Run the Whole Practice From One Record

Book a free demo with real clinical workflows — registration to prescription to claim — and see how much re-entry your team can stop doing.

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